BorneoTrekker.com is committed to our clients’ privacy and security and to taking step designed to secure your personal data and financial information. We believe your private details should be kept just that and when you share personal information with us, we will make all reasonable endeavors to keep your details secure and private. We are committed to ensuring that your personal information is protected. Any questions can be directed ask to info@borneotrekker.com.
Personal Information
The type of personal information we collect about you is the information that is needed to facilitate your travel arrangements and bookings and to arrange travel related services and/or products on your behalf.
We therefore typically process the following the types of personal information about you:
- Contact information (such as first name, email address, phone number, country, your home address)
- Additional information (such as your dietary requirement, health issues, request of private tour)
All your personal data above sent through our ‘Booking form” and “Enquiry form” are directly received by our staff via email of info@borneotrekker.com.
Depending on the products or service you choose, you may also be asked other types of personal information by our staff such as:
- Passport Number
- Identification Card
- Credit card details
Marketing purposes
Borneotrekker.com offers various types of travel services. Marketing is important in part of our business. We want to collect your personal information to keep you up to date with the range of products and services that available from Borneo Trekker and which we may think may be of interest to you. We use a wide variety of marketing strategies including mail, SMS and other internet-based marketing including target online advertising and online behavioral marketing.
If you do not want to receive email or posted offers from us, please let us know by sending an email message to info@borneotrekker.com to stop our continuous offer to you and you name will be removed from mailing list.
Payment
If you choose direct online payment via borneotrekker.com, there is minimal 3% service charge on the top of its PayPal. A secured gateway “PayPal” is accept any credits card (Visa, Mastercard, American Express, etc) to settle the tour payment. There are 2 options of payment via PayPal / other payment terms where 100% full in paid or 50% deposit (the rest pay later). You are advisable to choose one of the stages to complete your tour confirmation.
Security
We hold your personal information in:
- Computer systems
- Electronic databases
- Digital records
- Telephone
- Hard copy or paper files
We will take all reasonable steps to protect your personal information from misuse, interference, and loss as well as unauthorized access, modifications or disclosure.
More information :
If you would like to further information about our “privacy statement” please contact to our Office at info@borneotrekker.com or to our address ; Pekan Bangar, Kedai No.11, Tingkat 1, Blok 1, Temburong, PA 1351, Negara Brunei Darussalam.
